AI-Powered Mall Commerce
Give your tenants a digital channel they could never build on their own. Customers shop online and show up at the mall. Customers visit the mall and keep buying from home. One platform, one loop, more footfall, more revenue.
Powering India's largest retail REIT
For operators
Orders, traffic, conversion, and basket data across every tenant. Mall level and brand level views. All in real time.
AI surfaces insights in plain English. What changed, why it matters, and what to do next.
Unified customer view across every tenant. Basket affinity, visit frequency, and brand crossover in one place.
Trending lists, seasonal campaigns, and personalised feeds for every tenant. Managed from one place, not store by store.
Bring new tenants online fast. AI builds their storefront. Shared checkout, loyalty, and logistics are ready from day one.
Works with the ERP, WMS, and POS systems your tenants already use. Real time stock visibility. No rip and replace.
Online → Offline
Every online action is designed to bring a customer through the door.
Customers order from home and collect from the mall. Every pickup is a footfall. Every footfall passes other stores.
Returns happen in the physical mall, not through a courier. Every return is a visit. Every visit is a chance to buy again.
Online purchases generate coupons that can only be redeemed at a physical store. Converts online shoppers into foot traffic.
Points earned from shopping can be redeemed for movies, spa, gaming, and events in the mall. Turns shoppers into visitors.
Movies, spa appointments, gaming zones, and events bookable through the digital mall. Every booking is a confirmed visit.
Book a parking slot and pay online. The biggest friction point of visiting a mall, removed before the customer leaves home.
Offline → Online
Every visit to the physical mall turns into online revenue that lasts long after they leave.
Customer visits once, then shops the same stores from home. Products delivered from the mall to their door the same day.
Product not on the shelf? Scan it, browse the full catalogue via endless aisle, and buy online for home delivery.
Search across every tenant at once. AI personalises results. Shop the look, watch product videos, see what is trending in the mall.
Saw something in three stores? Add them all to one cart from home. One checkout, one invoice, no friction.
Order food online before arriving or while shopping. Skip the queue. F&B tenants get digital orders without building their own app.
One loyalty programme across every tenant and every channel. Points earned in the mall work online. Points earned online work in the mall.
For tenants
A digital channel your tenants could never build on their own — set up in minutes, powered by the mall, improved by AI.
Show me howAny tenant goes live on your domain. AI builds storefront pages from a plain language description. No designer, no developer, no waiting.
Cross-brand discovery, AI recommendations, and endless aisle let customers find products across the full catalogue, even items not on the shelf.
The mall provides shared delivery infrastructure. A local boutique gets the same delivery speed as a national chain.
Every tenant's catalogue automatically becomes readable by AI assistants. Free traffic, no ad spend required.
Not just retail. F&B tenants get online ordering and pre-order to skip the queue. Every tenant type has a place in the digital mall.
Shared checkout, shared loyalty, shared logistics. The smallest tenant gets the same infrastructure as the biggest.
Choose your domain, set design guidelines for consistency, and invite tenants to join.
You decide how each brand store looks. Set design guidelines, configure layouts, and use AI to build storefront pages from a plain language description.
They buy online and pick up at the mall. They redeem coupons in store. They book movies and reserve parking. Online drives footfall. Footfall drives online.
The system learns from every visit. Recommendations get smarter, promotions perform better, and revenue compounds across tenants.
You manage a physical mall with 50 or more tenants across one or more properties. You want to connect the online and offline experience so every digital action drives footfall and every visit drives online revenue.
Listed REITs, regional mall groups, developers with retail assets
You own multiple brands and want them on one platform. Each brand keeps its own identity. You get one dashboard, shared logistics, and customer data that works across the portfolio.
Multi-brand groups across fashion, beauty, electronics, home, or grocery
It is an omnichannel commerce platform for shopping malls. Every tenant gets a storefront on your domain. Customers shop online and pick up at the mall, or visit the mall and keep buying from home. One cart across every tenant, mall-wide loyalty, same-day delivery, and AI that connects the online and offline experience into one loop.
When each tenant runs their own site, there is no unified experience. Customers cannot buy from two stores in one go. There is no shared loyalty. And you as the mall operator have zero visibility into what is happening across brands. Mall Commerce solves all of that while still letting each tenant control their own catalogue, pricing, and content.
Tenants can build storefront pages by typing a description. AI reads data from every tenant and gives you insights in plain English. Product recommendations work across the entire mall, not just one store. And every tenant's products automatically become visible to AI search engines and assistants without any setup.
No. Every tenant controls their own catalogue, pricing, promotions, and storefront design. You as the mall operator manage the shared infrastructure: the domain, the unified checkout, the loyalty programme, and the analytics. It works the same way as a physical mall. Tenants control their stores. You control the building.
Yes. Customers add products from any store in the mall to a single cart and pay once. They get one invoice and one place to view all their orders, returns, and refunds.
Customers earn points at any tenant and redeem them at any other tenant in the mall. Points also work for movies, spa, gaming, and events. You set the earn and burn rules, the tiers, and the wallet configuration. The loyalty engine is already used by leading beauty and fashion brands in India.
Yes. Customers can shop from home and receive products from the mall the same day. They can also buy online and pick up in store at their convenience. The delivery infrastructure is shared across all tenants, so even the smallest store in the mall gets the same delivery speed as the biggest.
Every online action is designed to bring customers through the door. They buy online and pick up at the mall. They earn coupons online that can only be redeemed in store. They use loyalty points for movies, spa, and events. They book parking before arriving. The digital mall does not replace the physical mall. It fills it.
Book a demo with our team. We will walk you through the platform, talk through your tenant mix, and put together a launch plan for your mall.
